Policy privacy

We respect and adhere to users' rights to privacy. Therefore, below, we outline the principles of processing personal data of individuals using the website: : www.iveresse.com.

 

We collect and store all personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as 'GDPR') and the Act of 18 July 2002 on the provision of electronic services.

 

Administrator of personal data

The Administrator of Personal Data is Victory Now Limited Liability Company, with its registered office in Krakow, ul. Zamknięta 10/0.2, 30-554 Krakow. The company is registered in the register of entrepreneurs kept by the District Court for Krakow-Śródmieście in Krakow, XII Economic Department of the National Court Register under the KRS number 0001030670, NIP: 6832128587, REGON: 525026415, email:: rodo@iveresse.com

 

Utilization of data

All personal data collected on the website www.iveresse.com is used only to the extent necessary for technical administration of the website, individual customer support, user administration, and for marketing purposes and sending ordered goods and newsletters.

 

Personal data such as: name and surname, email address, as well as delivery address and telephone number, and in the case of companies also the Tax Identification Number (NIP) - are provided voluntarily by the user, but they are primarily necessary for:

- to conclude a sales contract with them and handle and fulfill the order (legal basis: Article 6(1)(b) of the GDPR) – for the duration of the concluded contract and settlements after its termination; to fulfill the legal obligations incumbent on the Administrator (legal basis: Article 6(1)(c) of the GDPR), including: issuing and storing individual sales documents (invoice, receipt) – for the period during which regulations require us to keep tax documents, handling and fulfilling any complaints – until the end of the warranty or statutory warranty period for the products purchased from us; to fulfill our legitimate interests (legal basis: Article 6(1)(f) of the GDPR), i.e.: conducting direct marketing – for no longer than 5 years or until objections are raised against the processing of personal data.;

– The selection of services for our clients, optimization of our products or services based on customer feedback, and optimization of service processes based on the sales and after-sales service process - analytical purposes.;

– Customer satisfaction surveys and determining the quality of our service.;

– Creating statistics and analyses for our internal needs - for the period during which we store your data for other purposes indicated in this privacy policy.

For the purposes mentioned above (apart from "performance of the contract" and "fulfillment of legal obligations"), we will conduct profiling, which means automated analysis of your data and developing predictions about preferences or future behaviors (for example, in the case of marketing profiling, we will tailor advertising messages to your needs and preferences).

In cases where you give your consent to the processing of your data, the content of that consent will specify the purpose for which we will process your data. For example, you may voluntarily consent to the processing of your personal data for marketing purposes, including receiving commercial information (including newsletters, information about promotions, etc.) as specified in the Act of 18 July 2002 on the provision of services by electronic means, as well as for the service provider's contact via telecommunications end devices and automatic calling systems for direct marketing purposes, in accordance with the Act of 16 July 2004 Telecommunications Law.

Providing personal data by the user is voluntary but necessary to place an order, subscribe to the newsletter, or simply to contact us, etc.

Whom can we share data with?

We may share user data with other companies we collaborate with, such as: courier companies, payment operators, warehouse service providers, hosting companies (who store data on their servers for us), suppliers and partners in providing marketing and advertising services, law firms, debt collection agencies, entities acquiring receivables.

 

The above processing may also result in data being transferred to recipients outside the European Union. Data transfers in this regard are carried out in accordance with the principles of the so-called Privacy Shield (https://www.privacyshield.gov/welcome) or based on the so-called Standard Contractual Clauses of the European Commission (http://ec.europa.eu/justice/data-protection/ international transfer / transfer / index_en.htm).

 

User rights

User whose data is processed has the right to:

Access their personal data and receive copies of it,,
Correct their personal data if it is inaccurate and supplement it if it is incomplete,
Completely delete their personal data (right to be forgotten),
Limit the processing of their data,
Object to the processing of their data for analytical and statistical purposes,
Lodge a complaint with the President of the Office for Personal Data Protection (if they believe that the processing of their data violates the GDPR).

The Administrator guarantees the confidentiality of all provided personal data. It ensures the implementation of all necessary security measures and personal data protection required by data protection regulations. Personal data is collected with due diligence and adequately protected against unauthorized access.

Network traffic analysis and cookies, social plugins

 

"What are 'cookies'?

In order to customize the Online Store to the individual needs of Customers, the website www.iveresse.com uses cookies - small text files containing information stored by the server on the Customer's computer (or other device used to access the Internet). Session cookies relate to the Customer's activity during a specific browser session and are deleted after it is closed. Persistent cookies remain on the Customer's computer and activate when the Online Store page is opened. The information obtained in this way (IP address, domain name, browser type, operating system type, demographic data) is used only for security purposes, technical purposes related to server administration, Online Store configuration, statistical purposes, and marketing purposes. Additionally, they may be used for analytical purposes, enabling us to understand user needs and continuously improve the quality of the website.

Deleting cookies.

Standardowo oprogramowanie służące do przeglądania stron internetowych (np Firefox, Internet Explorer) domyślnie dopuszcza umieszczanie plików „cookies” na urządzeniu końcowym. Użytkownik może samodzielnie i w każdym czasie zmienić ustawienia dotyczące plików „cookies”, określając warunki ich przechowywania i uzyskiwania dostępu przez pliki „cookies” do urządzenia użytkownika. Zmiany ustawień użytkownik może dokonać za pomocą ustawień przeglądarki internetowej. Ustawienia te mogą zostać zmienione w szczególności w taki sposób, aby blokować automatyczną obsługę plików „cookies” w ustawieniach przeglądarki internetowej bądź informować o ich każdorazowym zamieszczeniu na urządzeniu użytkownika. Szczegółowe informacje o możliwości i sposobach obsługi plików „cookies” dostępne są w ustawieniach oprogramowania (przeglądarki internetowej).

Collecting, acquiring, scope, and purpose of collecting personal data.

On our website, we also use the Google Analytics tool from Google (Google Inc., USA) to create anonymous user statistics. The Google Analytics tool uses cookies. The generated information is processed in the USA only in exceptional cases. To ensure the protection of personal data, we use a function that processes the IP address only in a truncated form, thereby excluding the possibility of linking it to the user..

 

Social plugins

In addition, our website utilizes features from various social media services ("social plugins"). Using these features involves the use of cookies by administrators of social media services such as Facebook, Instagram, Snapchat, etc..

We do not have control over the scope of data collected by social media services after clicking the respective button. Information about the purpose of data collection, the scope of collected data, their further processing and use by individual social media services, as well as the rights of users and possible privacy settings, are provided in the privacy policies of individual social media services.

We use social plugins from the following social media services:

Facebook Inc. (www.facebook.com, 1601 Willow Road, Menlo Park, CA 94025, USA);
Instagram Inc. (www.instagram.com, 1 Hacker Way Building 14, First Floor Menlo Park, California, USA);
Snap Inc. (snap.com; Headquarters 63 Market Street Venice, CA 90291, USA).
If you have a profile on any of the social media services mentioned above but do not want the service operator to collect data about you through our website and possibly link it to other saved data, please log out completely from the respective social media service before visiting other websites and, if necessary, delete the corresponding cookies.

 

User's consent to place "cookies" in the device's browser is voluntary, however, limiting the use of "cookies" may affect some functionalities available on this website..

 

Changes to the privacy policy

We are evolving to better serve you, so in the future, it may happen that we find even better ways to protect your data. In such cases, we will need to update our privacy policy, and of course, we will inform you about it.

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